Shipping & Delivery

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Shipping & Delivery

Based in the UK for your ongoing support

* Delivery in UK mainland is free on our smaller clocks, however a small charge is added for larger floor standing clocks.

Contact us for a quote to UK Highlands Islands or outside the UK.

Delivery times

With so many clocks in our range, some models might be out of stock or awaiting assembly however as a guide with our more popular models we aim to get them to  you between 2* and 10* days after your order. We have access to over 800 clocks in stock in the UK,  some models are with our sister company in Germany but delivery takes no longer,   if you have a specific time line just send an email first, which will be answered promptly. If the box is damaged / punctured or dented please sign as  ‘damaged box’ and contact us within 24 hrs,  If delivered outside England do not refuse the item. ‘see TnC returns/faulty’

Floor clocks

Every floor clock is manufactured/finished to order, therefore delivery will take 21* – 28*  days  upon receipt of your order. More popular lines can be available quicker and we can offer a same day delivery but this is at a cost. It may be ideal for an important present.

If we have any problems with your order we will contact you to let you know and, on occasions, offer alternatives for faster delivery times

*Working days do not include Saturdays, Sundays or public holidays

Availability 

All items are subject to availability. We can only guarantee availability whilst stocks last. If the goods ordered are unavailable we will contact you with suggestions of goods of equivalent quality and wherever possible we will try and match or reduce the price. We endeavour to deliver goods within the times stated. Goods are subject to availability and delay in delivery is occasionally out of our control.